You can book class through the Mindbody Online Scheduler here or through the MindBody app.
FAQS
Helpful Info
Q. How do I book class?
Q. What should I wear to class?
Whatever you feel comfortable working out in. We recommend clothing that’s fitted so our team can help assist you in correcting your form and alignment, as well as a supportive sports bra if you plan to take any jumping advancements.
Q. What kind of footwear is needed?
Clean sneakers are required for Bounce, Bosu, Sculpt, Sweat and Dance classes. Grip socks are required for Barre, Pilates and Yoga Sculpt.
Q. What should I bring to class?
A towel for sweat and water bottle. We have bottled water and grip socks for sale.
Q. What class should I take first?
We recommend Sculpt, Sweat, Dance, Pilates or Yoga Sculpt. Our other classes require a bit more coordination, plus the addition of equipment, making them best suited for clients who have taken 3 or more of our non-equipment classes.
Q. Why aren’t there class levels?
Our Instructor Team is trained to teach to all fitness levels, as well as Pre- and Post-Natal clients. Instructors will give both modifications and advancements through out class. Please be sure and notify your instructor prior to class if you have any pre-existing medical conditions or are Pre- or Post-Natal.
Q. Where should I park?
There’s metered street parking out front on Reinekers Lane (our entrance is technically on Reinekers between Duke and Prince Street) and around the corner down Prince and Diagonal Streets. Down Prince, once you cross Diagonal, there’s Free Street Parking on the right side of Prince, past the Hilton Hotel, and also on South Peyton Street. Clients may park at Crate and Barrel Outlet, around the corner on Prince), any time before 8:30am. After 8:30am Crate and Barrel will tow.
Q. Where can I change?
We have one bathroom with one shower. Clients can use the bathroom to change. Anyone using the shower, we ask to please shower and change quickly.
Policies
All Sales are Final
- All Class Package and Membership Sales are final, non-transferrable and non-refundable.
- Unworn retail with tags MAY be returned within 14 days.
Cancellations
- You must cancel your reservation 12+ hours before class start time for AM classes, and 4+ hours for PM classes in order to avoid a penalty fee or lose a pass.
- If you don’t cancel your reservation in time, Unlimited Members will be charged a $12 Late Fee, and client using a Class Pass will lose the Pass used to book class.
- Cancellations can be made using the Mindbody app or site.
- We do not accept cancellations via phone or email.
No-Show
- Unlimited Members will be charged a $17 No-Show Fee.
- Clients using a Class Pass will lose the Pass used to book class.
Waitlist
- If you make it off the Waitlist, you will be notified 12+ hours before class start time for AM classes, and 4+ hours before class start time for PM classes via email and moved into the class.
- You do not need to confirm that you can attend class once you make it off the waitlist. It is assumed that you CAN attend class if you make it off the waitlist.
- If you are added to the class from the Waitlist and you can no longer attend, you must cancel in accordance with our standard Cancellation Policy in order to avoid penalty.
Late Grace Period
On weekdays we do not have front desk staff, therefore for your safety and the safety of the studio, we lock the front door at class start time. As such, we cannot accommodate late arrivals on weekdays. We understand life happens, traffic sucks, etc., but unfortunately we cannot accommodate late arrivals on weekdays.
On weekends we offer a 5-minute Late Grace Period. Beyond that, you will not be permitted into class in order to keep you safe and ensure an enjoyable experience for all clients.
Minors
Anyone under 14 is not permitted into class.
Anyone under 18 must be accompanied by an adult.
Class Roll Over Policy
Class Pass Memberships – Unused passes will automatically roll over at the start of each new billing cycle.
Class Packages – We will roll over unused or expiring Class Packages with the purchase of a new Class Package. You must email us to Request the Class Pass Roll over after you have purchased a new package.
What happens to the Class Passes in my 4 and 8 Class Membership when I cancel my Membership?
When you cancel your Membership your Passes become Inactive. In order to still be able to use your Passes from your Membership, you have two options:
- Purchase a 5, 10 or 20 Class Package and we will roll forward your Inactive Passes into your new Class Package. All Class Packages are valid for 6 months. If you don’t use your Class Passes from your Package within 6 months, then simply purchase another Class Package and we will roll forward any unused or expired passes.
- Continue your Membership until you use all of your Class Passes.
Note that you cannot continue to use your Class Passes from a 4 or 8 Class Pass Membership once the Membership is cancelled.
